1. Preparing Time: your order takes 2-5 days to be prepared due to winter season is coming we have a lot of orders coming in.
2. Estimated delivery time is 4-7 business days.
3. We can NOT accept the exchange of personal information or canceling after your order has been shipped.
4. We can not send your order if you have not provided your phone number or postal zip code.
If you think the product you purchased is not suitable or there are any complications.. You have 30 days (from Delivery) to contact us to discuss options such as Return or Exchange. However if you wait til last minute to do so your request may be denied.
Stipulations pertaining to Returns or Exchanges
1- Request must be within the 30 days from which the item was delivered.
2- Product must be Unused, Undamaged, and in original package