Please understand that due to pandemic shipping times are taking longer then usual. Shipping time is generally 5-7 business days following processing/preparation. But because of pandemic we are seeing shipping times are a little bit longer.
(Custom Orders Will take Longer)
When the tracking number # generates we will provide you with the details...
Please know that DHL system has a lag at updating so when you check tracking status it may not seem like anything is happening. When in fact the package is moving. When the system finally updates it will be close to delivery usually within 24-48 hours. What happens if you call DHL to get an update?
They only see what you see. So if the system hasn't updated they might state that nothing is happening. When in fact it is in process.